At SnoutBox, your privacy matters to us. We will never spam you, sell your information, or give your personal data to anyone else. You can rest assured that your details are safe with us.
We collect and use your personal information only as outlined below, and we take all reasonable steps to protect it. For the purpose of this policy, “personal information” is defined as set out in the Promotion of Access to Information Act 2 of 2000 (PAIA).
Collection of Personal Information
SnoutBox.com does not sell, share, or trade customer information collected online with third parties, except where necessary to complete your purchase or delivery.
When you interact with our site, the personal information we may collect includes:
When you create an account or sign up for our newsletter:
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Name and surname
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Email address
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Date of birth
When you create a trade account:
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Title, name, surname
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Registered company name, registration number, VAT number
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Website
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Email, contact number
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Business address (street, province, city, country, postal code)
When making a purchase:
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First and last name
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Email address
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Delivery address (street, province, city, country, postal code)
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Mobile number
How We Use Your Information
When you register as a user on SnoutBox.com, we may use your information to:
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Process and deliver your order
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Contact you about your purchase
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Send you marketing or promotional materials (if you’ve opted in)
You can unsubscribe from marketing at any time using the “unsubscribe” link in our emails.
You can also update your details by logging into your account on our website.
Security of Your Personal Information
SnoutBox ensures that all customer information is safely and securely stored. We protect your personal data by:
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Restricting internal access to personal information
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Using up-to-date technology to prevent unauthorised access
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Securely destroying information when it is no longer required
All financial transactions on our site are encrypted using 2048-bit Extended Validation SSL encryption (the highest level available).
Disclosure of Personal Information
We will not share your details with anyone outside SnoutBox, except:
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Third parties directly involved in delivering your order (e.g., couriers, payment gateways)
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Where legally required, or if disclosure is necessary to protect life, health, or safety
SnoutBox complies with the Promotion of Access to Information Act 2 of 2000 (PAIA).
If you believe your privacy has been breached, please contact us at hello@snoutbox.com.
Collection of Computer Data
When you visit SnoutBox.com, our servers may automatically record information your browser sends, such as:
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IP address
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Browser type
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Referring webpage
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Pages you visit on our site
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Time spent, items searched for, and browsing statistics
This data is used only for analytical purposes — to improve our website and customer experience — and is not linked to your personal information.
Newsletter & Marketing Emails
If you’ve opted in to receive our newsletter, you can unsubscribe at any time by:
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Clicking the “unsubscribe” link in the footer of our emails, or
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Contacting us at hello@snoutbox.com to request removal.
Consent
By providing your personal information to complete a transaction, arrange delivery, or process a return, you consent to its use for that specific purpose.
If we request your information for any other reason (e.g., marketing), we will ask for your explicit consent.
Third-Party Services
We work with trusted third-party providers (e.g., couriers, payment processors). These providers will only use your information to the extent necessary to perform the services they provide.
Please note:
Some providers may be located in different jurisdictions. By proceeding with a purchase, you may be subject to the laws of those jurisdictions (e.g., if your payment is processed by a US-based provider).
Once you leave SnoutBox.com or are redirected to a third-party site, this Privacy Policy no longer applies.
Security
We follow PCI-DSS Level 1 standards and industry best practices to protect your data. While no system can be 100% secure, we use the highest level of encryption and security available.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your country of residence, or you have consent from a parent/guardian for any dependents using this site.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect as soon as they are posted on our website. If there are material updates, we’ll notify you on this page.
If SnoutBox is acquired or merged with another company, your information may be transferred to the new owners so that we can continue serving you.
Questions & Contact Information
If you would like to:
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Access, correct, amend, or delete your personal information
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Register a complaint
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Or learn more about our Privacy Policy
Please contact us at:
📧 hello@snoutbox.com